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Hello, Welcome to Crius Jewelry. We're looking forward to helping you.
Can't find your order confirmation, email or shipping confirmation? Or want to return a product? You may find answers to these questions and similar your questions on our Frequently Asked Questions (FAQ).
Find answers
My gold jewelry is bent or misshaped. What should I do?
Solid 14K gold is naturally soft and may bend slightly over time with regular wear. This is not a manufacturing defect but a natural property of real gold.
Learn more about the natural characteristics of 14K gold in our article.
Are the jewelry pieces made from genuine gold and silver?
Our products are handcrafted from solid 925 Silver and solid 14K Gold (yellow, white, and rosé)
If you weren't able to find an answer to your question on our F.A.Q, please use the form below or contact us directly on email at info@criusjewelry.com
HOLIDAY SERVICE NOTICE
Please note: As of now, inquiries submitted during the Christmas period will be reviewed and handled after the holidays (from December 27).
Thank you for your understanding, we wish you a wonderful Christmas.
